Certified Pharmacy Technician

Module 1: Healthcare Fundamentals
• The History of Healthcare
• Healthcare Etiquette
• Professional Situations and Applications
Module 2: Communication in Healthcare
• Healthcare Teams
• Team Success
• Champions
Module 3: Medical Documentation and Record Keeping: HIPAA
• Use and Disclosure
• Real Life Scenarios
• HIPAA Laws, Policies, and Requirements
Module 4: OSHA Infection Control Compliance
• Introduction to Infection Control
• Personal Protection
• Protection of the Office Environment
• Instruments, Specialized Equipment & Laboratory Specimens
• Infectious Patients & Healthcare Workers
• Waste Management Plan
• Chemical Disinfection
• Heat Sterilization
• Exposure Control
• General Safety Standards
• Employee Training
• OSHA’S Required Records
Module 5: Medical Terminology
• Word Structure
• Prefix, Root Word, and Suffix
• Organization of the Body
• Diagnostic Testing and Radiology
Module 6: Anatomy & Physiology
• Anatomy and Physiology Basics
• The Musculoskeletal System
• The Integumentary System
• The Digestive System
• The Urinary System
Module 7: Pharmacy Practice and Federal Requirements
• Legal, Ethical, and Regulatory Responsibilities
• The Pharmacy Technician Role
• The Pharmacy Setting and Operations
Module 8: Medications
• Dosage Forms and Routes of Administration
• Drug Information References
• Drug Classifications
• Over the Counter Medications
• Complementary and Alternative Medicine
Module 9: Patient Safety and Quality Assurance
• Aseptic Technique and Sterile Compounding
• Medication Safety and Error Prevention
Module 10: Order Entry and Processing
• Bulk Repackaging and Non-Sterile Compounding
• Pharmacy Billing and Inventory Management
Module 11: Math Calculations
• Introduction to Basic Math Skills
• Measurements and Conversions
• Calculations with Prescriptions and Medication Orders
• Special Medication Calculations

Upon successful completion of this program, learners will display proficiency in the following areas:
• The history of pharmacy and healthcare
• A pharmacy technician’s roles and responsibilities
• Understand the types of pharmacies including hospital and retail
• Understand drug regulations and control
• Pharmaceutical terminology and related anatomy
• Pharmacy calculations and math review
• Aseptic technique and the handling of sterile products
• Basics of IV solutions and calculating 24-hour supply of IV solutions
• Drug names and drug classes
• Inventory management and financial issues

All required reference materials are provided with this program. Technical requirements:

Internet Connection
• Broadband or High-Speed (DSL, Cable, Wireless)
Hardware Requirements
• Processor – 2GHz Processor or Higher
• Memory – 1 GB RAM Minimum Recommended

Software Requirements
• Operating Systems – Windows 7, 8 or 10; Mac OS x 10 or higher
• Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
• Internet Browsers – Google Chrome is highly recommended
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• Adobe PDF Reader

Included in this program is the PTCB’s CPhT certification exam practice test and an exam voucher.
The CPhT is the gold standard of credentialing for pharmacy technicians. PTCB® offers the CPhT certification to individuals who wish to distinguish themselves in the pharmacy technician field. PTCB’s certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Most employers prefer, and many require, that their pharmacy technicians be CPhTs.
Certification Benefits:
Respected credential
Validated achievement and knowledge
Improved employment opportunities
Potential for higher salary
Career growth
Understanding of pharmacy law
Prestige among coworkers
Certification Requirements:
High school diploma or equivalent educational diploma (e.g., a GED or foreign diploma)
Passing score on the Pharmacy Technician Certification Exam (PTCE)
Full disclosure of all criminal and State Board of Pharmacy registration or licensure actions
Compliance with all applicable PTCB certification policies
Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.

Relevancy – With annual reviews and enhancements, this program guarantees accurate and relevant curriculum that meets employer requirements for the knowledge and skills demanded to successfully enter the workforce.
Career Readiness – Our Career Kit is designed to provide students with the practical tools they’ll need to help find a job once they have completed training and earned their certification. With our Career Kit, students are sure to impress! Using our practical templates and prompts, students can present their BEST self to future employers.
Curriculum Format – We believe career training should be engaging and fun, not exhausting, and boring. To achieve this, we have developed our program with a mix of formats including reading material, video lectures, procedure videos, interactive activities and games, knowledge check ins, and section assessments. By incorporating a balanced mixture of interactivity, engagement, and comprehension testing, this program ensures a well-rounded experience for students that will not only fully prepare them to enter the workforce but also provide a fun, entertaining way to learn. With real-life procedure videos, students are provided a combination of comprehensive instructions, visual and auditory demonstrations, and hands-on practice exercises.